A clear project, from start to finish.
- Step 01
Understand
Your business, your goal, where you stand today.
Before talking solutions, we look at how your business actually runs: who your customers are, how they find you, how a request is handled, what wastes your time. That's usually where the real answer is.
What comes out of it
- Discovery conversation
- Review of your current presence
- A clearly stated goal
Depending on the project, this step can start with a first look: a concrete direction, before any paid work.
- Step 02
Scope
Scope, features, timeline, quote.
We turn the goal into a precise scope: what will be done, what won't, what we need from you and in what order. The quote reflects that scope. Nothing starts without your written agreement.
What comes out of it
- Detailed scope
- Staged timeline
- Quote
- Step 03
Build
Design, development, configuration.
We design, build and configure in stages, showing you progress regularly. Important decisions are made with you at the right time — not discovered at the end.
What comes out of it
- Approved designs
- Work-in-progress versions
- Content in place
- Step 04
Launch & support
Testing, go-live, handover, optional follow-up.
Everything is tested on phone and desktop before going live. We hand over the access and show you how to use what we've built. Ongoing support after launch can be included in the quote, if you want it.
What comes out of it
- Testing and sign-off
- Go-live
- Handover
- Optional support
Our commitments
What never changes, whatever the project.
Nothing starts without a signed quote
Scope, timeline and price are written down before any work begins.
No promises we can't keep
No guaranteed rankings, no guaranteed store approval, no made-up numbers.
Approvals at the right time
Important decisions are shown to you while they can still change.
Your content, with your rights
We only use text, photos and brands you are authorised to publish.