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02Request & quote trackingPriced on quote

No more enquiries lost in an inbox.

A bespoke tracking tool to organise customer requests, missing information, quotes sent and follow-ups due — without adopting software that's too heavy for your business.
Request and quote tracking board, organised by stage.

The problem

Requests come from everywhere. Tracking happens nowhere.

A phone call, an email, a social media message, a form: every request arrives through a different channel. Notes end up in a notebook, emails stay unread as reminders, and some get lost. Quotes go out, but nobody knows which ones to chase.

Sound familiar?

  • 01You don't know how many requests are waiting.
  • 02Quotes are never followed up.
  • 03There's often a missing detail before you can price a job.
  • 04Several people reply without seeing the same history.

Our answer

A board shaped around the way you sell.

We build a simple tool with your own stages: new request, missing information, quote sent, follow-up, accepted. Each record keeps contact details, notes and the next action. It isn't a full CRM: it's the essentials, done well.

What it can include, depending on your project

  • 01Request board organised by stage
  • 02Customer records with contact details and notes
  • 03Quote status tracking
  • 04Next actions and follow-ups list
  • 05Missing-information flags
  • 06Requests received straight from your website form
  • 07Secure access for you and your team

Who it's for

Examples, not limits.

These situations are examples. If your business isn't listed, that's exactly what we'll look at first.

  • Building trades

    Track site visits, quotes and follow-ups job by job.

  • Service business

    Bring together requests received by phone, email and website.

  • Catering, events

    See which dates are pencilled in and which quotes await an answer.

How it works

How this kind of project runs.

  1. 01

    Observe

    How a request arrives, who handles it, where it gets lost.

  2. 02

    Scope

    Stages, information to keep, access rights.

  3. 03

    Build

    The tool, tested against your real situations.

  4. 04

    Support

    Onboarding, then adjustments after the first few weeks.

What affects the quote

  • Number of stages and fields to track
  • Number of users
  • Connection to your website form
  • Import of existing data (spreadsheet, notebook)
  • Notifications and reminders

Priced on quote. Every project is scoped around your needs, your goals and the features required. The quote sets out what's included before you commit to anything.

FAQ

Frequently asked questions.

Can't find your question? Get in touch or email us at contact@amyn.agency.

  • Not in the sense of a complete sales management suite. It's a tracking tool designed around your stages, with the essentials: requests, customers, quotes, follow-ups and notes. It can grow as your needs do.

  • Access is protected by login, and your customers' data is only used for your business. Hosting and security measures are agreed during scoping, before anything goes live.

  • Yes. Exporting your data is planned from the moment the tool is designed.

Get started

Show us your business.

We'll show you first what we would change.

or contact@amyn.agency